IT Support Associate - Relief - Centre of Hope - Salvation Army London

Job Details

Position Type

Casual / On Call

Job Categories

Information Technology / Internet


see description


see description


$13.20 per hour

Date Posted


Application Deadline: 

Sunday, June 18, 2017

Position Description

Job Title:

IT Support Associate

Competition #:

502 - 2017



Position Type:

Relief, on call

Salary Range:

Example: $13.20 per hour

Date posted:



The Centre of Hope

Posting Expires:


Applications Accepted By




                     Please no phone calls.


The Centre Of Hope

281 Wellington Street

London, Ontario

N6B 2L4

Job Description


The IT End User Support will assist the IT Coordinator with daily duties including but not limited to configuring and installing new workstations, cleaning and repair of equipment, trouble shooting technical issues including telephony and surveillance systems and providing technical support to users and special projects.  Perform other position related duties as required.




  • Configuring and installing new workstations
  • Cleaning and repair of equipment, including telephony and surveillance systems
  • Provide technical support to users
  • Diagnose and resolve computer issues
  • Remote office setup with VPN and VOIP telephony
  • Reconfiguring routers and switches
  • Database development
  • Website and Intranet development
  • Perform other position related duties as required.




  •                      Completed up to two (2) years of Community College, i.e. IT program
  •                      Two years of prior related experience, including working knowledge of Microsoft Windows and Microsoft Office (Word, Excel, Power Point and Publisher), Lotus Notes, and PC hardware.
  •                      Familiarity with Microsoft Active Directory and Exchange e-mail systems.
  •                      Strong oral and written communication skills.
  •                      Completed - CCNA Level 1 and working towards MCSE.
  •                      Self-motivated and disciplined


Provide an original copy of a Background Check that is satisfactory to The Salvation Army, in its sole discretion, is required.  The screening is secured either through the National Canadian Policy Information Centre (CPIC) or through a local police detachment.

May require screening through The Salvation Army Abuse Registry.

Support for and an understanding of the mission and purpose of The Salvation Army in Canada. 

NOTE: Alternative combinations of education and experience may be considered


Normal Hours of Work: on call, relief position, no guaranteed hours, work offered as per operational requirements.


Interested applicants must respond in writing with a cover letter and resume


We thank all applicants, however, only those candidates to be interviewed will be contacted.



The Salvation Army will accommodate candidates as required under applicable human rights legislation.   If you require a disability-related accommodation during this process, please inform us of your requirements.

Internal Applicants, please advise Department Heads of your intentions prior to submitting your application.


How to Apply

How to Apply: 

  • cover letter
  • references
  • resume

Application Deadline: 

Sunday, June 18, 2017
281 Wellington Street
London, Ontario, N6B 2L4


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